In the sphere of the Internet, Thais have access to countless online casinos. Most of them are reputable, but how do you make a distinction between those who are and aren't? It’s simple, read on.
Our team of trusted industry experts goes through each casino with a meticulous eye for detail. We look at all aspects of a casino’s service to make sure you have all the important information at hand. Read on to get a detailed outlook on our review process.
Security at Thai online casinos
Thai online casinos are commonly licensed via off-shore regulatory bodies such as Curacao, Isle of Man, Gibraltar, and the Malta Gaming Authority. These licensing bodies have a long history in the online gaming world.
Those seeking to acquire a license from these licensors must obey a strict set of rules to ensure game fairness and player protection.
Therefore, online casinos in Thailand are generally the safest on the market. This means that your deposits and withdrawals will be safe and convenient, and that the games on offer will be fair with legitimate RNG (Random Number Generators).
Language at online casinos in Thailand
The national language used in Thailand is Thai, Central Thai, or Siamese. It’s a dominant language in different aspects of Thai society, and it has over 35 million native speakers.
And it’s the reason why many local online casino players use this language. Notably, they prefer to use Thai because it helps them interact better and more efficiently with fellow Thai players. They also select Thai as a language to seamlessly navigate an online casino’s website and help them express their concerns to customer support.
However, because Thai online casinos are also available to players from foreign places and those with other nationalities, online casinos also make other languages available, not just Thai.
Therefore, if players have issues with their games or are encountering technical difficulties, they can access articles or express their problems to a representative in their preferred language.
Players have the option to select languages like English, French, Spanish, amongst others. The goal of casinos in presenting them with multiple language options is to create a more immersive gaming environment. The language options are also available to improve a player’s experience. The languages available to players also depends on the specific online casino.
Customer support at online casinos in Thailand
The casinos that accept players from the country usually serve a global player base, meaning they must offer multiple channels of customer support.
Typically, live chat is the best bet of getting help, usually at the disposal 24/7 – 7 days of a week. When reviewing online casinos, we look at live chat working hours, but the quality of the service is also important.
This means good response times and knowledgeable support agents that can resolve your issue with efficiency. Telephone support is also frequently available, but given live chat’s efficiency, it’s hardly a requirement.
Gaming and software at Thailand online casinos
There are many things we look at in our review process. The most important bit is the licensing, followed by proper customer support. But all of that is more or less worthless without a quality set of games.
Fortunately, Thai online casinos are usually partnered with leading software providers such as Evolution Gaming, Microgaming, Play N Go and NetEnt. To those unfamiliar with these names, this translates to hundreds, if not thousands of games of all types.
The average online casino is powered by dozens of gaming suppliers so that players can enjoy virtually limitless entertainment.