Here is the list of the frequently asked questions Codere players usually ask.
If you want to play for real money at Codere Casino, you will have to create an account first. This is a simple process where you have to enter some personal details and you will have your account good and ready in no time.
If an event you have placed a bet on is canceled, then you will receive the amount bet back.
If a bet is suspended or interrupted, then a maximum rescheduling time should be expected. The maximum rescheduling period is usually within 7 days.
If you close a bet by mistake, unfortunately, there is nothing you can do in this case.
You have a period of 3 months to collect your bet or claim a complaint, from the date the event is held.
Unfortunately, if you lose your ticket you will not be able to collect your prize.
You can place a bet on some events that have already started you just need to have the balance you want to bet in advance.
You can modify some of your data, and to do that you need to log into your account using your username and password. Head to your account and select the Personal Information section.
Once you choose a username, you can’t change it later on. On the other hand, you can change your password whenever you want. We even suggest you change your password every couple of months for security reasons.
Yes, if you head to your account and go to History and My Bets, you can see all the bets you have made in the last 15 days.
If you can't remember your password, there is nothing to worry about. At the bottom of the box where you usually enter your password, select the Forgot your password and follow the simple instructions.
If you don’t remember your username, one option is to find the welcome email you have received from the casino in which your username is indicated. The other option is to contact Customer Support and they will help you resolve the issue.
There are several types of roulette you can play at Codere Casino including French Roulette, American Roulette, and Quantum Roulette, just to name some.
To win at slots you need to land matching symbols on an active pay line.
Playing video slot games is very easy. First things first, you need to choose the game you want to play, choose how much you want to bet and how many pay lines you want to play. Click on the spin button to start the reels going and wait for those symbols to work their magic.
To make a withdrawal you need to head to the Cashier and click on the Withdrawal section. Choose the payment method that suits you the best and enters the amount you wish to withdraw.
A single bet is a bet made on one game only.
An Accumulator bet is formed by a combination of two or more predictions in various events.
A multiple bet is formed by three or more predictions on different events.
The minimum bet amount will depend on the type of game you play. When you open your game of choice, usually the minimum and the maximum bet amount are clearly shown.
Yes, Codere Casino has regular promotions that you can claim. We suggest you check on the Promotions page from time to time so you won't miss anything.
You can’t mix and match promotions. You can claim only one bonus at a time, and once you clear the bonus you can go on your next one.
To receive the welcome bonus at Codere Casino the only thing you need to do is to make a deposit and the funds will be transferred to your account immediately.