BAO Casino Review - FAQ

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How to create an account at Bao Casino?

Creating an account at Bao Casino is very simple. To start things going, you need to click on the 'Register' button which can be found in the top left corner of the website. In the empty fields, you need to provide your correct information. Once you are finished with this, you will receive a confirmation email with a link. You need to click on the link to verify your account.

What happens if I forget my password?

It is possible to forget your password, but there is nothing to be worried about here. One of the fastest ways to recover your password is to click on the 'Forgot your password' link. When you do that, you will receive an email from the casino, click on the link, and follow the simple instructions. Another way to recover your password is to contact the casino at the following email

Are the games at the Bao Casino fair?

Bao Casino has an RNG certificate that assures us all the games at the casino are fair. What is more, the games are tested by a third-party agency regularly to make sure that the games are not rigged.

Can I have more than one account at Bao Casino?

Unfortunately, you can't have more than one account at Bao Casino. To be honest, you don’t need more than one account in the first place. Having one account is enough and you can play all the games that are available in your country of residence.

Can I change the currency on my account?

When you create your account, the casino will suggest the currency they believe is the most convenient for you, according to the place you live in. but when you make your first deposit to your new account, you can use any currency you want, as long as it is supported at the casino. From that moment on, that will be the only currency linked to your account and you can't change it later on.

Which currencies are available at Bao Casino?

At this point, these are the currencies that are available at Bao Casino: USD, EUR, CAD, NOK, RUB, JPY, BTC, BCH, LTC, ETH, AUD, NZD, and DOG.

How long does it take for my deposit to reach my account?

Once you deposit to your account, the deposit is credited to your account almost immediately.

Do I have to pay a fee when making a deposit?

Most of the payments are free, but some may charge a small commission every time you make a deposit. This all depends on the payment method you use. To find accurate information regarding this question, you need to head to the cashier and click on the payment method you want to use. You can find all the necessary information here like the minimum and maximum deposit you can make and whether there is a fee or not.

What is the minimum amount I can deposit and withdraw at Bao Casino?

The minimum amount you can deposit to your Bao Casino account mainly depends on the payment method you are using. But in most cases that amount is somewhere around $10. The same goes for withdrawals too. If you need more information about a certain payment method you should go to the Cashier and you can find everything you are looking for.

How long will it take for my withdrawal to be processed?

Once the casino receives your withdrawal request they try to process it almost immediately. The longest it can take for a withdrawal to be processed can be up to 24 hours, which is not much. But, the payment process is not entirely in the hands of the casino but instead, they are being processed by the payment method of your choice.

I can't see the deposit I have made using Bitcoins. What should I do?

The first thing that you need to do in case the funds you have deposited don’t appear in your account is to check whether the transaction was successful or not. If everything was okay with your transaction then you need to contact Customer Support and they will look into the issue.

What are the bonuses?

Bonuses are free goods the casino has prepared for you. They usually come in the form of free spins or cash prizes. When you accept a bonus you have an advantage and you will increase your chances of winning. Keep in mind that most bonuses come with wagering requirements that you have to meet before you will be able to make a withdrawal of your winnings.

Where can I find how much of the bonus I have to wager?

You just have to go to the Bonuses Page and there you can find all the active bonuses and also the amount that is left to wager. You can also contact customer support at any time if you have any additional questions.

How many times do I have to wager my bonus?

This all depends on the bonus you claim in the first place. When you accept a bonus you need to go through the terms and the conditions of the same, and the wagering requirements should be clearly stated.

Can I play at Bao Casino for free?

Yes, you can play most of the games at Bao Casino for free. This means you don’t have to make a deposit instead you will get virtual money for the casino to use. The games will act the same way as if you were playing for real. The only downfall here is that you cant make a withdrawal at the end of your gaming session. The only games you cant play at the casino for free are live games.

What happens if the game freezes in the middle of the session?

This can happen, but there is nothing to worry about here. Your wins will be credited to your account as usual. And once you refresh the game or connect to the internet you will pick up from where you left.

How to take a screenshot?

A screenshot is a picture that you take of your screen. You can do this for bragging rights when you get a big win, or you need to take a picture to send to the casino to prove a point. Either way, this is something simple that you can do in a matter of a second. You need to have the page open, the one you want to take a photo of, so you should hide or close everything else that is irrelevant. Press the Print Screen key on your keyboard. Head to Paint or Microsoft Word and press the Ctrl + V keys, or you can right-click and then Paste to open the photo and save the file.

Are my personal and financial details safe?

Safety is a top priority at Bao Casino, and for that reason, they have utilized the latest technology to make sure that all your details are safe. You can make transactions to and from the account safely and securely without having to worry about anything.

Do I have to verify my account?

Bao Casino will allow you to create an account and explore their casino without having to verify your identity. But, once you decide to play for real money you will have to verify your identity, address, and your payment method. This is a crucial step that you will have to go through, and it is for your security.

How to upload documents to my account?

When you need to verify your account, you can upload copies of your legal documents directly to your profile, or you can send them to Customer Support. Make sure that all the photos are clear and all the information is readable.

How long will it take for the casino to review my documents?

It usually takes not more than 24 hours for the casino to review your documents once you send them. Make sure that you send the documents that the casino requires for you to verify your identity, address, and payment method. The casino reserves the right to request additional documents at any time they believe it is necessary.

Can I close my account?

Yes, if you believe that gambling is starting to harm your life or for any other reason you might have, you can close your account. If you don’t have any definite reasons why you want to close your account, then you should close it temporarily rather than permanently. If you want to close your account permanently then we advise you to contact Customer Support. Keep in mind that once you close your account you will not be able to create a new account at the casino any longer.

Total score8.9
+ Accepts cryptocurrency
+ Multi languages
+ Variety of deposit methods
- Many country restrictions

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